Information we collect from you
When you visit www.nicklewiscommunications.com you may be asked to provide certain information about yourself including your name and contact details.We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.
USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
Disclosure of your information
The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at firstname.lastname@example.org. Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
In order to make our web-site simpler to use and improve our service, we sometimes place small amounts of information on your computer. These are known as ‘cookies’ and they are used by most major web-sites.
Cookies are used to:
- Remember settings so you don’t have to change them again every time you load a page.
- Recognise that you are logged in to an area of the web-site so you don’t have to keep re-entering your username & password.
- Measure how you use the web-site so we can continue to improve it.
- Our cookies aren’t used to identify you personally, and you can manage or delete these files if you want to. Visit AboutCookies.org for more information on cookies and how you can manage them.
A full list of the cookies that are set by this website and the third-party services we use will soon be published here . If you have any queries about these cookies, please contact us using the Contact Us page.
Measuring web-site usage (Google Analytics) We use Google Analytics to collect information about how people use the web-site. We do this to make sure we are meeting our users’ needs and to understand how we can improve the site.
Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not collect or store your personal information (eg. your name or address) so this information cannot be used to identify you. We do not allow Google to share our analytics data.
For more information on the cookies set by Google Analytics, please refer to the Google Code web-site.
Cookies for managing your current visit
We use one cookie to manage your current session on the web-site. We use this for a number of purposes, including:
- Remember if you’re logged in to an area of the web-site.
- Remember the contents of your basket while using the Amgueddfa Cymru Shop.
- Name Typical content Expires
- PHPSESSID Randomly generated number When you close your browser
Third-party Social Networking Services If you opt-in to using social networking services on our site cookies from third-parties such as Facebook, Google and Twitter will be saved on your computer. These are used to provide extra functionality, such as allowing you to ‘Like’ or share an article, blog entry or event on our web-site.
You opt-in to using these services by clicking a link. If you do not opt in, these cookies will not be saved on your computer.
- Facebook Social Plugins: developers.facebook.com/docs/plugins
The code provided by Google for Google+ may set cookies. For more information, see:
The code provided by Twitter may set cookies. For more information, see:
Security and Data Retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Accessing and Updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at email@example.com. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.